Casengo Raises $2M To Accelerate One-Inbox Approach To Customer Service

Casengo is a cloud platform for customer support aimed at online retailers and other small businesses to respond to customer questions faster. It does this by creating one inbox for customer chats, emails and social media posts. In theory, this speeds up response times, especially when customer teams are scrambling around trying to deal with the same single enquiry coming in via different channels… Read More